Front Desk Administrator
Posting Date: May 15, 2023
Closing Date: May 30, 2023
Dates Required: Tuesdays 8a.m. - 1p.m. and Thursdays 1 p.m. - 6 p.m. (additional shifts may be available for vacation/sick coverage, or upon request)
We are recruiting an enthusiastic front desk administrator to join our family at our beautiful Kulhay Wellness Centre in Erin, Ontario
What the job is like
Are you a people-person with a touch of magic? Are you ready to join our Kulhay Wellness Centre family and sprinkle your enthusiasm and charm at the front desk? We're seeking someone who takes their responsibilities seriously but also knows how to have a whimsical and airy personality. If you can greet patients and visitors with a smile that could brighten anyone's day, handle phone calls like a pro, and juggle scheduling appointments like a master magician, then you might just be the perfect fit for our front desk admin role.
In this role, you'll be the conductor of our clinic's symphony, ensuring all the notes are in perfect harmony. You'll maintain patient records with a meticulous touch, keeping our electronic health record system as flawless as a fairy's wings. Your attention to detail will shine as you process payments, reconcile billing statements, and prepare financial reports that would impress even the most astute pixie accountant.
But it's not all about the paperwork! You'll also be a beacon of organization, ensuring our front-desk area is as tidy and inviting as a fairy garden. From restocking supplies to performing a little equipment magic, you'll keep everything sparkling and functioning like a well-oiled spell.
Your commitment to patient care will extend beyond the front desk as you coordinate appointments and liaise with other healthcare providers. You'll wave your wand (or make a phone call) to ensure our patients receive the seamless care they deserve.
As an honorary member of our family, you'll be the clinic's cheerleader, spreading the word about our promotions and specials with the enthusiasm of a jubilant pixie. And on social media, you'll work your magic to engage with our patients, sharing updates, tips, and responding to their inquiries with a sprinkle of enchantment.
When it comes to the wellness world, you'll stay one step ahead of the trends, always seeking out the latest potions and techniques to provide our patients with the most effective treatments. And we'll send you off on quests to community events and health fairs, where you'll shine a light on our clinic and educate the public about the wonders of wellness.
In this role, you'll be a master of multitasking, changing light bulbs like a magician's assistant, restocking supplies with a flick of your wand, and ensuring the clinic is always in tip-top shape. And as part of our team, you'll collaborate with your fellow wizards to ensure the clinic runs as smoothly as a spellbinding melody.
Your superpower will be customer service, where you'll provide an enchanting experience to our patients, visitors, and fellow staff members. No concern or complaint will go unanswered as you sprinkle your fairy dust of care and address their needs with the utmost attention.
But remember, with great magic comes great responsibility. You'll adhere to all the ethical guidelines and protect patient confidentiality like a guardian of secrets. And just like a true apprentice, you'll attend staff meetings and training sessions, staying updated with the latest developments and changes in our clinic's policies and procedures.
Passionate and full of energy
Loves helping people and has a genuine care for their well-being
A deep passion for wellness and health
Reliable and a team player
Excellent communication skills to engage with patients and staff
Strong computer literacy in Microsoft Windows and the Microsoft Office suite
Thrives in high-pressure situations and excels at multitasking
Adaptable to changes in clinic operations, always striving for improved patient care
Having prior experience in the enchanting world of wellness/medical clinics and familiarity with the magical realm of Jane App or other clinic management platforms will definitely be a bonus spell in your repertoire.
So, if you're ready to bring a touch of magic to our front desk and become an integral part of our Kulhay Wellness Centre family, wave your wand (or send us your application), and let's create wellness wonders together!
About Kulhay Wellness Centre
Kulhay Wellness Centre is a community-based wellness clinic operating in Erin, Ontario for 20 years. We provide Physiotherapy and rehabilitation services to a wide array of clients of all ages including. Our quaint clinic has a main treatment room with 4 beds in an integrative private/open-concept layout, and offers professional front desk support for booking, billing and improving the patient experience.
We have a close-knit team of professionals who have been working collaboratively and having fun for more than 10 years. We hope to add another dynamic team member to our operations.
You'll love working here
You'll feel right at home - literally! Our clinic isn't your typical setting with that sterile "clinic look" of white bland walls and harsh lights. Located directly on Main Street in what's known as the "doctor's house", Kulhay Wellness Centre offers a home-like environment, with comfortable furniture, soothing colours, and natural light throughout all 7 treatment rooms in an integrative private & open-concept layout.
It is a place where patients can relax and feel comfortable while receiving medical treatments and other health services, and where our staff never feel like they're 'at work'. The atmosphere is warm and welcoming, and the staff are trained to provide a more personalized and holistic approach to patient care.
A passionate team of professionals
We are a close-knit team of professionals who share a passion for helping patients live their best lives, and have been working collaboratively and having fun for 20 years.
We provide massage, chiropractic, acupuncture, osteopathy, physiotherapy, holistic nutrition and more health services to a wide array of clients of all ages.
Kulhay Wellness Centre is located in Erin Village, among a thriving business community. Erin has the perfect balance of country charm within a 15-30 minute drive to Georgetown, Orangeville, Guelph, Brampton, Mississauga or Milton and other GTA cities.
Erin is expected to grow by between 7,000 to 10,040 residents by 2041 (up from about 4,415 residents today).
HOW TO APPLY
For those interested, please contact and provide your resume alongside a cover letter telling us why you'd like to join our family to firstname.lastname@example.org
Thank you and hope you can join our Kulhay Wellness Centre family!